Shipping updates and more…
Hey everyone, I hope you and your families are safe, healthy and well after what was a difficult set of circumstances for everyone due to the Covid Pandemic. The last 3 months have been a test for us all. From health, family, business and now adjusting to a new “normal” until the virus has been eradicated. We have some great news about the shipping and features of the app to share with you all. We are now seeing a big difference in delivery times in most countries, though some are still struggling to work through the backlog of orders (Canada and Australia Customs were backlogged due to the sheer amount of orders and less staff) we are seeing things get back to normal now thankfully. Below I have listed a select few countries we are seeing a huge difference in delivery times.
As we move into the second half of 2020 we have hopefully seen the worst of the Covid Pandemic and we are doing some big upgrades to our application. We are adding what we think is essential to be able to make your life easier but we have also taken action and made some changes due to your valued feedback from our recent surveys. The main difference in the app that you will see in the next couple of weeks will be the removal of having to accept manual orders as our app will automatically pull and sync orders that you would like us to fulfill. Now you can pay in the app for orders that you have made so no more exporting order sheets! This will save a massive amount of time, both for us and your staff, and will ensure that tracking is automatically updated and orders fulfilled in your store. We are also proud to announce that we are Payoneer VIP partners and can accept payments to our Payoneer account if that suits you better. If you would like to know more about this please reply to this email and we will tell you more.
Stay Safe everyone.
Kevin & Stefan